Use of Emotional Intelligence to Communicate Effectively...

Communication is vital to many everyday activities, such as conversing with a loved one, discussing a situation with a co-worker, or giving a speech. Speakers do not always communicate as successfully as they believe they do, in fact, speakers have been found to systematically overestimate their communication effectiveness. Most of the time the senders and receivers communicate successfully, but there are times when the lines of communication breakdown. In a work environment the lines of communication must remain intact because if there are any misunderstandings these misunderstandings could result in a life or death situation. Using your emotional intelligence when communicating with co-workers will help break down the barriers in the†¦show more content†¦Your awareness of what you are feeling you can help you control your emotions. â€Å"Just because you have emotions does not mean you have to act upon them† (Hybels Weaver, 2007, p.159). You may need to remov e yourself from the situation for a while so you can regain your composure. Managing your emotions does not mean that you should not show emotions, but you should be able to control your emotions and not let your emotions control you (Hybels Weaver, 2007). Being able to manage your emotions will help you especially if you tend to fly off the handle when you hear something that upsets you. Things could be said that are unintentional and that could put up communication barriers between two people. Understanding and improving your EI also means you should motivate yourself by setting goals, whether at work or at home, and then take the necessary steps to achieve those goals. â€Å"Self-motivation requires resisting impulses† (Hybels Weaver, 2007, p. 157). The ability to resist impulses will help you concentrate on the steps to achieve your goal. Once the goal is achieved the effects on your motivation are positive. By having this positive attitude a person with high motivation will have an easier time bouncing back from a negative situation. Having a positive attitude can also help you see how others are feeling. Recognizing the emotions in others is essential to human relationships (Hybels Weaver, 2007). The communication between two or more peopleShow MoreRelatedEmotional Intelligence And Interpersonal Intelligence1478 Words   |  6 Pagessituations regarding emotional intelligence. More specifically, the emotional intelligence faced between the employee an d employer relationship. Emotional intelligence can be best defined as the ability to control and express one s emotions in a professional manner. In other words, emotional intelligence is the ability to communicate one s emotions in a manner that is both professional and productive. 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Diversity consciousness consists of three components â€Å"diversity awareness, understanding of diversity, and diversity skills† (Bucher, 2015, p.38). When dealing with people from different cultures, it is important to communicate effectively. In order to do so there are skills that should be adapted. An â€Å"integral part of developing diversity consciousness is developing diversity skills† (Bucher, 2015, p.37). Bucher states that the five skills essential to success at work are